|Address:||1/19 Marcus Clarke St, Canberra ACT 2601, Australia|
|Phone:||+61 2 6162 2909|
|Working:||7AM–6PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–2PM|
Maybe it was a particularly bad day for the team at Močan & Green Grout, who knows, but if it was an indication of their everyday, Im surprised they have such a high review rating. Our ordering experiences was, as my brunch companion noted, "one of the most awkward interactions of my life". Our waitress listened to our requests before saying that she was having trouble remembering everything on such a busy day so excused herself to collect a pad and pen, delaying our service further. If she were new to the role, why not already have those tools on her person? Why feign memory skills if thats not your strong suit? Our coffee took a long time to appear, was slightly burnt and too closely followed by our meals (if youre like me, you prefer to drink your caffeinated beverage before consuming your food). The saving grace was the food itself although for $17 my baked eggs with charred eggplant was rather small. We were all feeling pretty deflated after our lack-lustre experience and were ready to GTFO however, even leaving the place was an ordeal. Lining up to pay was painful and when we finally got to the head of the queue we were hit with an $80 something bill that seemed excessive. We asked for a review of the cost and discovered extra items on our receipt that had not been cleared from the order taken before ours. I can only assume it was a bad day for the crew at this café but I also wonder if those who left positive reviews were seduced by the quirky decor and lively interiors but, when it comes to service, substance always trumps style.
The good: Nice atmosphere Pleasant staff Interesting though brief menu The not so good: Portions are small. Maybe in a world of overeating, this is a good thing. But when I order a lamb roll, Im honestly expecting more than a palm sized bun with lamb. If not a bigger bun, I thought thered be more. A sauce, the usual token salad on the side. They had run out of things. Like oranges. The toilet is not handy at all so do not leave it to the last minute. First you queue for the key, then you walk to the next building, up the ramp to your right and then there were just two loos for the area. Like others have said, you queue to pay for your bill too. "just wait for so-and-so"said the pleasant waitress, waving vaguely into a crowded kitchenette. The wooden stools outside were really uncomfortable. The food was pleasant, the staff nice, the atmosphere good. But there are better places to go.
Warren G Catlin
Dont eat at this restaurant! Whilst the food is nice, the portions are extremely small and do not justify the high prices. The staff should be issued with a balaclava and gun. You will leave feeling robbed. The restaurant is obviously aimed at and relies upon the patronage of naive customers staying in the adjacent serviced apartments with either corporate or government credit card who are spending someone elses money. This place is definitely not a place for the common folk spending their own. If you do possess aforementioned corporate or government credit card, expense a torch and take it with you. You will need it to read the menu in the dimly lit corners of the restaurant. Tell the bean counting geek in accounts it was an OH&S issue.
First time visiting the cafe. The staff were absolutely lovely and the latte was good ($3.5) but the food was a bit of let down. We ordered the cotechino sausage with poached eggs, lentils and peas ($17). The portion was about half of what I would expect from a $17 cafe dish. I also felt the dish needed another element to make it interesting. I also spotted the banana bread at $6 that was half the size of other banana breads. Nice decor and atmosphere, just wished the food was better portioned. ---------------- Food: 3/5 Service: 4/5 Atmosphere: 4/5 Value: 2/5 Good for: A coffee run
The flavour combinations are incredible, the wait-staff are authentic and genuine and will help you make the best choices for your meal without being overbearing or pushy. The food is locally sourced, as are the plates etc - it just shows they care about the full experience. If you can, sit at the bar, chat with the chefs and get whatever they recommend. This place is so much better than anything else in Canberra - relaxed atmosphere yet incredible food. Oh, and BYO so bring your best champagne!
Weve stayed at the QT once a year for the past 3 years and have always seen a queue here from our window... And now we know why! The coffee is great, the service is wonderful and the space itself is funky and stylish. We loved the open kitchen in the middle of the restaurant. Inside its cosy and intimate, with seating at larger tables, at the kitchen bar area and on smaller tables and stools. The food was delicious, especially the Baked Eggs. Will definitely be back next time were in Canberra.
Amazing little find. Definitely recommend. We went there for dinner without a booking on a Saturday and they were able to fit us in. We picked 3 dishes to share and were left pleasantly full. Each dish was well balanced and the atmosphere was really nice. Service was mostly friendly but it was always hard to catch the eye of a staff member when we needed something. Well definitely be returning during the day to try out their coffee and daytime food.
Dont be put off by the wankery that Močan and Green Grout oozes—you should expect it from a venue that refers to itself as an "ethical café" and doubles as a bike maker. But there is something to be said for a café that does walk the walk. They literally grow their herbs at the front door and provide their green waste to the compost bin at the local community garden!
I have attempted to dine at Mocan and Green Grout twice and both times have experienced extremely poor service. We waited outside for 10 minutes before a staff member even acknowledged us, and then proceeded to rudely tell us there was a waiting list without even taking my name or details. Absolutely disappointing and snobby customer service. Never going back.
Quick service, excellent ambiance and fresh food. The food presentation was excellent. The open kitchen means you can watch your food being prepared. The staff a really attentive to each dish. The decor is a little industrial and a little boho. Really cosy inside. The lose leaf teas are great. Prices are good too. Close to the galleries and museums.
Great coffee and great food close to some very nice walks in Canberra. The staff are friendly and the service quick. This is an essential stop when visiting Canberra or just catching up with friends. Good seating inside when cold or outside when a little warmer, do not miss this venue when visiting Canberra for the warmth of the national capital.
This is a hidden gem. If youre staying around Hotel Hotel or Peppers, this is the best coffee offer around. My piccolo was not as strong as I would normally have it. However, the flavour makes up for it.. Smooth and nutty with hints of caramel, very nice. The menu as a whole has little variety. Nice place though with exceptional service.
I had smashed eggs, with mushrooms and goats curd, which was a really pretty dish with bright green herbs sprinkled liberally on top, and little dollops of pureed garlic around the edges. I loved the bread – great texture with sesame seeds on the crust. Overall, the flavours were pleasant, although quite mild; it couldve had more bang.